I. COLLECTION OF INFORMATION
A. Information You Provide
We may obtain information that you provide directly to us on the Site, for example when you sign up for email communications, register an account on the Site, enter promotions and sweepstakes, make purchases or donations on the Site, contact customer service (including through the Site’s live chat feature), participate in surveys, make a product request, or otherwise interact with the Site. This information may include personal information, which is information that can be used to identify you individually, such as your name, mailing address, billing address, email address, phone number, occupation, company affiliation, username, or payment card information. If you submit to us someone else’s personal information (e.g., their contact or mailing/shipping information), you represent that you are authorized to provide this information to us.
The types of information we collect automatically when you visit the Site may include IP addresses, device identifiers, browser characteristics, operating system details, language preferences, referring URLs, length of visits, anonymous traffic data, and pages viewed. We may use GPS (global positioning systems) software, geo-filtering, and other location-aware technologies to locate you, sometimes precisely, for purposes such as verifying your location and delivering or restricting content based on your location. Our “find a store” feature may access and use information about your device location (e.g., based on your IP address) to suggest appropriate store locations. Our Site may be personalized based on various information we have about you to provide you with more location-relevant content.
We may combine certain automatically-collected information with other information we obtain about you, which may include information we obtain from third parties. We or third parties may collect personal information about your online activities over time and across different websites when you use the Site.
Data Analytics and AdvertisingWe may use third-party technology, such as AppNexus and Facebook, to collect and use data in connection with interest-based advertising. These third-party ad technology companies and advertisers may use, store, or access cookies, web beacons, and other storage technologies to collect or receive information from the Site and elsewhere on the Internet and use that information to provide advertising services to us, including interest-based advertising or advertisements targeted to your interests.
We may also use certain third-party web analytics services – including Google Analytics, AppNexus, DoubleClick, Yahoo Analytics, and Facebook Custom Audiences – to help us understand and analyze how visitors use the Site and serve ads on our behalf across the Internet. We’ve implemented Google Analytics Advertising for features such as gathering data on how visitors use the site. We and third-party vendors may use first-party cookies or other first-party identifiers as well as third-party cookies or other third-party identifiers to track demographics, remarketing, and improve user experience. As an advertising publisher, we may use tags in connection with the Nielsen Digital Ad Ratings Service for Google Ad Manager. To find out more about how these third-party analytics services manage the privacy of information in conjunction with delivering ads online, and how to opt-out of information collection by these networks, please visit: http://www.youradchoices.com, http://www.aboutads.info/appchoices, or http://www.networkadvertising.org. For more information on how Google Analytics, DoubleClick, and DoubleClick Ad Exchange-Buyer use data collected through the Site, visit: www.google.com/policies/privacy/partners/. To opt out of Google Analytics and/or DoubleClick cookies (provided by Google), visit: http://www.google.com/settings/ads and https://tools.google.com/dlpage/gaoptout/. You may opt out of Facebook Custom Audience by logging into your Facebook account and changing your privacy or advertising settings as per Facebook’s opt out instructions. To opt out of Yahoo Analytics, provided by Oath, visit: https://policies.yahoo.com/xa/en/yahoo/privacy/topics/opt-outfaq/. Please note that we do not control how third parties manage their opt-out processes. Your web browser may have settings that allow you to transmit a “Do Not Track” signal when you visit various websites or use online services. Like many websites, the Site is not designed to respond to “Do Not Track” signals received from browsers. To learn more about “Do Not Track” signals, visit http://www.allaboutdnt.com/.
C. Information Collected from Third Parties
II. USE OF INFORMATION
We may use information we collect about you for various purposes, including: responding to your requests; processing your transactions; personalizing your online experience and improving the Site; for administrative purposes such as conducting contests and processing prizes; monitoring and analyzing trends, usage, and activities of visitors and users of the Site; to communicate or market to you; to comply with applicable laws, regulations, or legal process as well as industry standards and our company policies; preventing, investigating, identifying, or taking any other action with regard to any suspected or actual fraudulent or illegal activity or any activity that violates our policies; or for any other purposes, with your consent.
III. DISCLOSURE OF INFORMATION
We may share your information, including your personal information, with third parties as described below.
A. Affiliated Entities
We may share information we collect about you with our subsidiaries and affiliates worldwide.
B. Strategic Partners
From time to time we may enter into a special relationship with another company that is not owned by or affiliated with us to provide additional features on the Site. These special relationships may include business partners, sponsors, and co-branded sites (referred to here as “co-branded pages”). Any information, including personal information, that you provide on one of these co-branded pages, may be shared with these third-party partners. By participating in activities or providing your information on these co-branded pages, you consent to our providing your information to those third parties. Separate third-party privacy policies may apply to these uses of your personal information.
C. Service Providers
We may use third-party service providers to help us operate our business and the Site, or administer activities on our behalf, such as sending emails, serving advertisements, order fulfillment, sweepstake administration, website maintenance, and customer service. For advertising purposes, we may share with third-party service providers your information, including your personal information (such as your email address) and information we collect automatically. These third-party service providers act on our behalf at our direction, though in some limited circumstances they may use your personal information for their own purposes.
D. Other Disclosures
Information, including personal information, may also be shared: as permitted by law; in the event we sell or transfer all or a portion of our business assets (e.g., further to a merger, reorganization, liquidation, or any other business transaction), including negotiations of such transactions; where we determine that disclosure of specific information is necessary to comply with the request of a law enforcement or regulatory agency or other legal process; or to enforce our policies, or to protect legal rights, propriety, or safety.
III. THIRD-PARTY FEATURES
IV. SWEEPSTAKES, CONTESTS, ETC.
V. LINKS AND THIRD PARTIES’ PRIVACY PRACTICES
We strive to maintain appropriate administrative, technical, and physical safeguards that are designed to help protect personal information collected or received through the Site. We limit access to your personal information to our employees who we reasonably believe need to come into contact with that information to provide products or services to you or in order to do their jobs. Although we follow reasonable procedures to safeguard information, transmission via the Internet is not completely secure and we cannot guarantee the security of your information submitted online.
A. Account Information
You may change your account information, including mailing addresses in your address book and billing and payment card information, by logging into your Site account and accessing the account settings feature.
B. Email Marketing
You may opt out of email marketing communications at any time by clicking the “unsubscribe” link in the body of the email or by contacting us at firstname.lastname@example.org
If you are a registered user on the Site, you may also control your email marketing preferences through your account settings. Please allow up to 10 business days for your request to be processed. Note that regardless of your opt-in preferences, CosplayHorror may still send you program emails for administrative reasons.
C. Location-Based Features
If GPS, geo-location, or other location-based features are enabled on your device, you acknowledge that your device location may be tracked and may be shared with others. Some devices and platforms may allow disabling some, but not all, location-based features or managing such preferences. Typically, your proximity or connection to wi-fi, Bluetooth, and other networks may still be tracked when location services are turned off on device settings. Territory geo-filtering maybe required in connection with use of some Site features due, for instance, to content territory restrictions.
VIII. CHILDREN’S PRIVACY
Our Site is not intended for, nor targeted to, children under 13, and we do not knowingly request or collect personal information from any person under 13 years of age through the Site. If we learn that we have received information directly from a child who is under the age of 13, we will delete the information in accordance with applicable law.
IX. INFORMATION FOR USERS OUTSIDE THE UNITED STATES
XI. CONTACT US
Last Updated: May 24th, 2021